As a Project Director of Thrive Social Consulting, I have directed 3 teams into delivering high-impact pro-bono consulting projects for 3 social enterprise and non-profit clients.
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Designed a scalable operating model and go-to-market strategy for a Singapore-based scam detection organisation, enabling it to expand community reach while building toward financial self-sufficiency.Â
Developed a dynamic Workforce Capacity Planning Tool in Excel that tracked key operational parameters and surfaced real-time resource gap analysis, enabling data-driven volunteer deployment decisions.
Conducted programme prioritisation analysis across all initiatives for recommendations to scale, sunset, or co-own programmes
Designed a theory-of-change-driven inititatives for client to adopt
Built a scalable impact measurement system with facilitator scorecards, logbooks, and interview protocols tracking behavioural indicators across baseline to 6-month post-programme